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Venue: Add/Edit/Delete Team Members

In Sho-Soft, Team Members are users you invite to collaborate on your venue account. Each team member has a role (e.g., Venue Owner, Event Manager, Accountant) that controls their permissions. You can add new members, update roles, or remove members at any time.

How to Add Team Members

  1. On the top toolbar, click Venue.

  2. From the dropdown, select Team Members.

  3. Your own information will be pre-populated on the page.

  4. Click the yellow Invite Team Member button.

  5. Enter one or more email addresses for your team members you'd like to invite.

  6. Pick the role for the team member/s from the dropdown (Venue Owner, Event Manager, Accountant). You can only assign one role per invite group. To invite team members with different roles, please send separate invites. 

  7. Click Send Invitation.

Your team members will receive an email invitation with steps to create their accounts.

Tip: If a team member doesn’t receive their invite email, you can copy invite link directly from the three-dot menu and send it to them manually.

How to Edit a Team Member’s Role

  1. On the Team Members page, hover over the member you want to update.

  2. Click the three-dot menu next to their name.



  3. Select Change Role.

  4. Pick a new role from the dropdown in the pop-up.

  5. Click Change Role to save your changes.

How to Delete a Team Member

  1. On the Team Members page, hover over the member you want to remove.

  2. Click the three-dot menu next to their name.

  3. Select the Delete option.

  4. Confirm by clicking Yes, Delete in the pop-up.

Next Steps

Review team member roles and permissions in Sho-Soft to assign roles and grant permissions

Find out how invitations work with team member invitations and sign-up

See how to set up email notification configurations for your team members 

See how to Add/Edit/Delete Vendors for venues

See how to Add/Edit/Delete Workforce for venues

See how to Add/Edit/Delete Inventory for venues

See how to Add/Edit/Delete Spaces for venues