Team Member Roles: Venues

Venue Owner

• Definition: The primary administrator of the venue account.

• Permissions:

  • Full access to all features and settings.

  • Can add, edit, or delete other team members.

  • Can manage venues, spaces, inventory, workforce, clients, and events.

• Use Case: Typically the venue’s director, general manager, or business owner.

Event Manager

• Definition: A team member responsible for planning and overseeing events at the venue.

• Permissions:

  • Can create and manage events.

  • Can assign workforce and inventory to events.

  • Can update client and booking information.

  • Limited access to account-level settings.

• Use Case: Venue staff who coordinate daily event operations.

Accountant

• Definition: A team member responsible for handling the financial side of venue operations.

• Permissions:

  • Can view and manage rates, invoices, and payments.

  • Can access client billing information.

  • Limited access to event details (focused on financial records).

• Use Case: Venue accountants, bookkeepers, or financial managers.

Next Steps

Invite Team Members to join your Sho-Soft account for the first time

Invite/edit/delete a team member at anytime

Setup email notification configuration for each team member  

Add a Team Member as an Event Manager for a specific event