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Exhibition: Request Documents from Exhibitors 

The Documents section in the Exhibition tab allows you to request important files (such as insurance certificates, waivers, or compliance documents) directly from exhibitors.

How to Request Documents

  1. Go to the Event Details Page

    • Go to the Exhibition tab.

    • Click Documents in the side menu.

  2. Create a File Request

    • Click the yellow Create File Request button.

    • In the pop-up, enter the following details:

      • File Name – The name of the document you’re requesting.

      • Recipients – Select whether to send the request to All Exhibitors or a Specific Exhibitor.

        • If selecting a specific exhibitor, choose their name from the dropdown (note: exhibitors must be invited beforehand to appear here).

      • Optional: Add any notes or special instructions.

  3. Send the Request

    • Click the purple Create Request button.

    • The request will be sent to all chosen exhibitors.

Sending Reminders

  • To remind exhibitors about outstanding file requests:

    • Click Send Reminder to All at the top of the page.

    • In the confirmation pop-up, click Send Reminder.

Next Steps

Invite a producer to Sho-Soft for a collaborative event

Create/Edit/Delete an exhibitor booth

Assign a booth to an exhibitor

Add/Edit/Delete booth extras for exhibitors

Build exhibitor kits for all exhibitors to access

Build terms and conditions for exhibitors 

Add/Edit/Delete representatives to serve as the primary point of contact for exhibitors