Box Office: Create/Edit/Delete Exhibitor Guest Pass Limits

Exhibitor staff passes are available for events that have exhibitions only. See how to add exhibition to your event if you have exhibitors and need to issue exhibitor passes. 

Note: For collaborative events - only the invited producer will be able to set exhibitor guest pass limits.

Method 1: Set Guest Pass Limits During Booth Creation

When creating a booth under the Exhibition tab, you can set exhibitor guest pass limits directly in the booth setup form.
These limits will automatically appear on the Exhibitor Guest Pass Limits page in the Box Office tab once the booth is created.

Method 2: Create Guest Pass Limits from the Box Office Tab

1. Access the Event's Details Page

   Navigate to the Box Office section (if you do not see the Box Office tab follow the step outlined for adding box office to an event - this feature is for self-produced events only! The box office is managed by the invited producer for collaborative events).

   

2. Select Exhibitor Passes Limit from the side menu.

   

3. Go to the Exhibitor Guest Pass Limits tab
   
   

4. Start Exhibitor Guest Pass Limit Setup

   • Click the yellow Set Pass Limit button.

     

5. Enter Pass Details

   • Select Booth Type: Choose the booth type from the dropdown. (Note: The booth must first be created under the Exhibition tab for it to appear here.

   • Guest Pass Limit (Per Booth): Specify the maximum number of passes allowed per booth.

   • Validity Dates & Times: Set the start and end date/time for when the passes will be valid.

              

6. Click the purple Apply Limits button to save.

How to Edit Guest Pass Limits

To make changes to existing limits, you’ll need to edit the booth directly under the Exhibition tab. (See Exhibition: Create/Edit/Delete Booth for step-by-step instructions.)

Note: For collaborative events - only the invited producer will be able to set exhibitor guest pass limits.

How to Delete Guest Pass Limits

1. Go to the Exhibitor Guest Pass Limits page in the Box Office tab.

   

2. Hover over the entry you want to remove. Click the three-dot menu next to the booth type.

   

3. Select Delete. The pass limit will be deleted immediately.

Next Steps

Create/Edit/Delete tickets in your box office for attendees 

Add Promo Codes for event tickets through the box office

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Lookup or check-in attendees for an event 

View a comprehensive list of attendees for an event 

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries