Skip to content
English
  • There are no suggestions because the search field is empty.

Events: Add Box Office to an Event

The Box Office feature allows you to manage ticketing for self-produced events. You can enable the Box Office either during event creation or by updating an existing event.

Note: The Box Office feature is available to the venue for self-produced events only. When collaborative is selected as the event type, the invited producer linked to the event will have access to the Box Office and is responsible for setting up ticketing. In these cases, the venue will not see or manage the Box Office tab.

How to Enable Box Office for an Event

1. Set Up During Event Creation

2. Update an Existing Event

  • If the event was not initially created as self-produced, you can edit it to enable the setting:

    1. Open the Event Details page.

    2. Hover over the event title and click the Edit button.

    3. In the pop-up, change the event type to Self-Produced.

    4. Click Save Event.

3. Confirm Box Office Tab

  • Once saved, the Box Office tab will appear in the Event Details menu.

Next Steps

Create/Edit/Delete tickets in your box office for attendees 

Add Promo Codes for event tickets through the box office

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event 

View a comprehensive list of attendees for an event 

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries