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Box Office: Statistics 

The Statistics page gives a real-time snapshot of ticketing and check-in performance for your event. Use it during sales and on show day to monitor progress at a glance.

How to Access Statistics

  1. Access the Event's Details Page

    • Navigate to the Box Office section (if you do not see the Box Office tab follow the step outlined for adding box office to an event - this feature is for self-produced events only! The box office is managed by the invited producer for collaborative events).

    • Select Statistics from the side menu.

What You’ll See

1) Check-in

  • Checked In: Count of attendees successfully scanned/marked as arrived.

  • Remaining: Attendees not yet checked in.

  • Progress bar: Percentage checked in.

  • Ticket type filter (top-right of the card): View totals for All tickets or a single ticket type.

2) Tickets Availability

  • Donut chart showing Sold vs Remaining inventory.

  • Numeric totals update in real time (e.g., 920/180).

  • Ticket type filter (top-right of the card): See availability for All tickets or a specific type.

Next Steps

Create/Edit/Delete tickets in your box office for attendees 

Add Promo Codes for event tickets through the box office

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event 

View a comprehensive list of attendees for an event 

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries