Skip to content
English
  • There are no suggestions because the search field is empty.

Box Office: Attendees List

The Attendees page provides a comprehensive list of all attendees for your event, including those with tickets, guest passes, and staff passes. This centralized chart helps you quickly view attendee details, monitor check-in progress, and manage event entry efficiently.

Accessing the Attendees Information Page

  1. Access the Event's Details Page
  2. Select Attendees from the side menu.

Attendee Information Chart

On this page, you’ll see a detailed chart with the following columns:

  • Pass ID – Unique identifier for each attendee’s ticket or pass.

  • Ticket Name – The type of ticket or pass (e.g., General Admission, VIP, Staff Pass).

  • Holder Name – The attendee’s full name.

  • Email – Contact email address associated with the ticket or pass.

  • Status – Indicates whether the attendee has Checked-In, is still Open, or the ticket is Invalid/Expired.

  • Type – Specifies the kind of access (e.g., Ticket, Producer Guest Pass, Staff Pass).

  • Valid / Expiry Dates & Times – Displays when the ticket or pass becomes valid and when it expires.

Available Actions

You can perform several actions directly from the Attendees page:

  1. Export to CSV - Download the entire attendee list as a CSV file for offline records or reporting.

  2. Check-In Status - Click the Check-In Status button to see the total number of attendees who have checked in.

  3. Filter by Type or Status - Use the Filter options to narrow down attendees by ticket/pass type (e.g., Staff, Guest, Ticket) or by status (e.g., Checked-In, Open, Invalid).

  4. Search by Name or ID - Quickly locate a specific attendee by typing their name or pass ID into the search bar.

Next Steps 

Create/Edit/Delete tickets in your box office for attendees 

Add Promo Codes for event tickets through the box office

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event 

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries