Box Office: Create/Edit/Delete Promo Codes

How to Create a Promo Code

1. Access the Event's Details Page
   

   • Navigate to the Box Office section.

     

   • Select Tickets from the side menu.

     
   • Select the Promo Code  tab
     
     

2. Start Promo Code Creation

   • Click the yellow Create a Code button.

     

3. Enter Promo Code Details

   • Code: Type the promo code attendees will use at checkout (e.g., VIP25, FALL10).

   • Discount: Enter the discount amount (e.g., $10 off or 25% off).

   • Type: Choose Amount (fixed discount) or Percentage (percent discount).

   • Description: Add a note to describe the promotion.

   • Apply Discount To:

     • Select All Tickets to apply the discount to every ticket type.

     • Select Specific Tickets and choose ticket types from the dropdown to limit the code.

   • Code Uses Limit:

     • Select Unlimited if the code can be used any number of times.

     • Select Limited to and enter the number of uses allowed (e.g., 200 for a 200 use cap).

     
     

   • Click Create to finalize.

   • The new promo code will appear in the promo code chart

How to Edit a Promo Code

1. Hover over the promo code you want to edit.

2. Click the three-dot menu and select Edit.

   
   

3. Make any changes to the details.

4. Click Save to apply changes.

How to Delete a Promo Code

1. Hover over the promo code you want to delete.

2. Click the three-dot menu and select Delete.

   
   

3. Confirm by clicking Yes, Delete in the pop-up.

Next Steps

Create/Edit/Delete tickets in your box office for attendees

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event 

View a comprehensive list of attendees for an event 

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries