Box Office: Create/Edit/Delete Producer Staff Passes 

How to Create a Producer Staff Pass

1. Access the Event's Details Page

   • Navigate to the Box Office section.

     

   • Select Producer Passes from the side menu.

     

2. Start Staff Pass Creation

   • Click the pink Create Staff Pass button.

     

3. Enter Staff Pass Details

   • First & Last Name of the staff member.

   • Role: e.g., Security, Box Office, Volunteer.

   • Email Address: The ticket will be sent here.

   • Validity Dates & Times: Enter the start and end dates/times for when the pass will be active.

              
   

   • Click Create to finalize the pass.

   • The new staff pass will appear in the chart on the main Producer Staff Passes page.

How to Edit a Staff Pass

1. Hover over the row of the pass you want to edit and select Edit.

   
   

2. Make the desired changes in the pop-up.

3. Click Save Changes to update.

How to Delete a Staff Pass

1. Hover over the row of the pass you want to delete and select Delete.

   
   

2. The pass will be removed immediately.

Additional Actions

• Print Badge: Use the Print Badge option under Actions to generate a printable version.

• Send Ticket: Click Send Ticket under the Actions column to email the pass directly to the staff member.
  
  
• Customize Badge Appearance: Click Badge Appearance at the top of the page to upload a background image for printed badges.
  

Next Steps

Create/Edit/Delete tickets in your box office for attendees

Add promo codes for event tickets through the box office

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event 

View a comprehensive list of attendees for an event 

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries