Box Office: Attendees List 

Accessing the Attendees Information Page

1. Access the Event's Details Page

   • Navigate to the Box Office section.

     

2. Select Attendees from the side menu.

   

Attendee Information Chart

On this page, you’ll see a detailed chart with the following columns:

• Pass ID – Unique identifier for each attendee’s ticket or pass.

• Ticket Name – The type of ticket or pass (e.g., General Admission, VIP, Staff Pass).

• Holder Name – The attendee’s full name.

• Email – Contact email address associated with the ticket or pass.

• Status – Indicates whether the attendee has Checked-In, is still Open, or the ticket is Invalid/Expired.

• Type – Specifies the kind of access (e.g., Ticket, Producer Guest Pass, Staff Pass).

• Valid / Expiry Dates & Times – Displays when the ticket or pass becomes valid and when it expires.

Available Actions

You can perform several actions directly from the Attendees page:

1. Export to CSV - Download the entire attendee list as a CSV file for offline records or reporting.

2. Check-In Status - Click the Check-In Status button to see the total number of attendees who have checked in.

3. Filter by Type or Status - Use the Filter options to narrow down attendees by ticket/pass type (e.g., Staff, Guest, Ticket) or by status (e.g., Checked-In, Open, Invalid).

4. Search by Name or ID - Quickly locate a specific attendee by typing their name or pass ID into the search bar.

Next Steps 

Create/Edit/Delete tickets in your box office for attendees

Add promo codes for event tickets through the box office

Create/Edit/Delete producer staff passes 

Create/Edit/Delete producer guest passes

Create/Edit/Delete exhibitor staff pass limits 

Create/Edit/Delete exhibitor guest pass limits  

Lookup or check-in attendees for an event  

Use the box office statistics page to asses event performance

Add/Edit/Delete support contacts to your ticketing store to help answer attendee inquiries