Team Member Roles: Producers
In Sho-Soft, Team Members are people you invite to collaborate in your producer account. Each team member is assigned a role that determines their permissions and responsibilities.
Producer
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Definition: The primary administrator of the producer account.
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Permissions:
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Full access to all features and account settings.
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Can add, edit, or delete other team members.
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Can manage vendors, workforce, inventory, clients, and events.
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Use Case: The event producer, company owner, or lead organizer responsible for overall event management.
Box Office Manager
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Definition: A team member responsible for ticketing, sales, and customer-facing services related to events.
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Permissions:
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Can manage ticket sales and reservations.
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Can view client and attendee details.
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Limited access to event operations outside of ticketing and sales.
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Use Case: Staff who oversee ticketing desks, box office operations, or online event sales.
Event Manager
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Definition: A team member responsible for planning, coordinating, and running events within the producer account.
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Permissions:
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Can create and manage events.
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Can assign workforce and inventory to events.
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Can update client information and bookings.
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Limited access to financial settings or high-level account controls.
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Use Case: Staff who handle event logistics, day-of coordination, and scheduling.
Next Steps
Invite Team Members to join your Sho-Soft account for the first time
Invite/edit/delete a team member at anytime