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Event Setup Step 6: Request Payment

For collaborative events only: Once your Stripe account is connected, you can request payments directly from clients through Sho-Soft. Payment requests can cover the full balance or a partial amount, depending on your agreement with the client.

Note: You can skip this step if the event is Self-Produced. Only complete this step for Collaborative Events.

1. Open Request Payment

  • Click the Start button next to Request Payment on the setup list pop-up (bottom right corner).

  • Or, click Request Payment from the Invoice Viewer page.

2. Enter Payment Details

  • Amount Requested - enter either the full balance or a partial amount.

  • Client’s Email Address - confirm the recipient’s email.

  • Optional: Check the box to send a collaboration link for the event.

  • Due Date - select the date by which payment is required.

3. Send Payment Request

           

  • Click the Send Request button to finalize.

  • The client will receive an email with payment instructions via Stripe.

4. Complete Event Setup

  • Return to the event setup pop-up.

  • Click Finish, then Done.

Congratulations! You have completed all preliminary steps required for venue and event setup in Sho-Soft.